About Ask First
First is a new app commissioned by NHS Southwark Clinical Commissioning Group (CCG) to help patients get the right healthcare they need at the right time. It has been developed by a local GPs and leading IT company, Sensely. Using the app can help patients take more control of their own health.
We are working hard to make sure that patients in Southwark get the right service when they need it. For patients that need to see a GP we want to make sure that they can get access through mobile phone or smart devices.
We have been commissioned to develop and deliver AskFirst to support patients, registered with a Southwark GP get easier access to primary care services.
The AskFirst app is free to download and features an interactive symptom checker which triages the patient to the most appropriate onward care service (self-care, NHS111, GP appointment or accident and emergency) within appropriate timescale, effectively helping patients to choose the right service in Southwark.
Where do I get the app from?
AskFirst is available on both IOS, Android phones and smart devices. It is free to download.
When can I use the app?
The app is available to access 24 hours a day, 7 days a week on your personal device.
