Interpreting Service

Interpreting services are available to all patients registered at the practice

What services are provided?

  • Telephone interpreting.
  • Video on-demand interpreting.
  • British Sign Language interpreting (face-to-face and video).

Please note that all requests for face-to-face interpreting need to be booked in advance.

How can you book an interpreter?

Patients can ask for an interpreter when booking an appointment at their GP practice, please ask for a double slot appointment.

Our provider, DA Languages ltd, have provided languages services to practices across Lambeth, Lewisham, and Southwark since March 2020.

All interpreters hold appropriate interpreting qualifications and undergo rigorous assessments to ensure that they have the skills required to interpret professionally.

In addition to this, all of their interpreters must sign a Confidentiality Agreement and accept a comprehensive Code of Conduct before they are accepted to work for DA Languages.

Please remember the interpreter is completely impartial so will not offer advice or guidance and will interpret exactly what is said by both parties.