Face to face delivery of Southwark Stop Smoking Services were paused in March 2020 following national guidance from the National Centre for Smoking Cessation and Training (NCSCT) as part of Southwark’s COVID-19 pandemic response.
Stop Smoking London helpline
Temporary pathways have been put in place for Southwark residents and people registered with a Southwark GP to access the Stop Smoking London helpline during the COVID-19 response period. This support line will provide specialist, personalised help from health advisers over the phone, throughout a 28 day quit journey.
The Stop Smoking London helpline is available on 0300 123 1044 seven days a week and at the following times:
• Monday to Friday, 9am to 8pm
• Saturday and Sunday, 11am to 4pm
Southwark Healthy Lifestyle Hub
Stop Smoking continues to be one of multiple areas of support offered via the Southwark Healthy Lifestyle Hub.
Patients can self-refer by calling 0333 005 0159 or emailing [email protected]
Community Pharmacy
Access to Varenicline and NRT continues to be available via the community pharmacies commissioned to deliver stop smoking support. The list of pharmacies currently offering support can has been attached here for reference.
Patients can locate their nearest pharmacy using the NHS Smokefree post code checker available here: https://www.nhs.uk/smokefree/help-and-advice/local-support-services-helplines. People are being advised to call the pharmacy in advance.
The pharmacies are providing a safe service, but that service will depend on the capacity at each site. Some stop smoking advisors may undertake a consultation on site where screens have been installed. Or they may offer the consultation by phone with collection of pharmacotherapy in store.
Both the Stop Smoking London helpline and the Southwark Healthy Lifestyle hub will be signposting people to their nearest pharmacy if they wish to explore medication/NRT options.
Online support
In addition, the Southwark Council website provides details on all of the support available including online support: www.southwark.gov.uk/smoking
