AskFirst is a free online consultation platform helping patients to self-help and connect with the right service at the right time, 24/7.
Requests for blood tests – if you are requesting repeat or regular tests please tell our reception team and the request forms can normally be done without the need to see the GP.
Is your child under 15 years old and affected by Asthma, Constipation, Eczema or Epilepsy? Then please complete their health check at Take the CYPHP Health Check. It will give your child’s health team a better understanding of their health and wellbeing, which will be added to your child’s GP record. CYPHP will provide you with a copy of the results and a Health Support Pack with practical information on how you can support your child to manage their health condition. For more information please watch the CYPHP Child Health check video.
The continence assessment – you can self-refer to a local hospital by calling 020 3049 4020 between 9am and 5pm (Monday to Friday).
Certain minor problems (Athlete’s foot, coughs and colds, cold sore, hay fever, head lice, conjunctivitis, nappy rash, indigestion and more) can be treated by a local pharmacist. Visit Pharmacy First website more information.
Eye problems such as redness, sticky eye, watery eye, pain or discomfort, recent onset of flashes can be dealt with by a local optician. Visit Minor Eye Conditions Scheme website for more information
Hep C Drugs
How to order Hepatitis C drugs visit http://www.hepctrust.org.uk/ .
Self-refer to one of the local hospitals to help them to start planning all your regular antenatal care. If this is your first pregnancy please book a routine appointment to see a GP for more advice. Visit Guy’s and St Thomas’s or King’s College Hospital websites.
Pregnant under 18 weeks with pain, bleeding or sever vomiting – you can walk in to the Early Pregnancy Unit at GSTT for full assessment.
Mental Health and Wellbeing
Feeling low, stressed or anxious – you can self-refer for Talking Therapies. This would be the same process your GP would have to follow and your waiting time may be shorter if you start the process yourself. Visit Talking Therapies website to start the process.
Any other non-medical issues for over 50s – if you need help with any issues affecting safe and independent living please tell us and our local primary care navigators will be in touch – see SAIL check list for all the issues that can be dealt with this way.
The easiest and quickest way to get NHS physiotherapy help is through the Getubetter app that is run in collaboration with Guys and St Thomas’ physiotherapy service. This allows you to instantly access advice and tailored exercises to help you get better from your musculoskeletal problems.
The Southwark MSK app (powered by getUBetter) is provided free of charge by Southwark CCG for patients registered at The New Mill Street Surgery. It can be accessed on a Smartphone or on the Web and guides you day-by-day through a sequence of exercises and tips to help you get better from a range of new or recurrent musculoskeletal conditions:
- Lower back pain
- Back and leg pain
- Neck Pain
- Shoulder Pain
- Ankle Pain
- Knee Pain
- Soft Tissue Lower Limb Pain
- Hip Pain
You will be referred to the app by one of our GPs or Physio, or you can self-register by clicking on this link or the App image.
Please use an email address that is unique to you and select the condition you need help to manage. You will then be sent an email with all the information you need to get started.
You can download the getUBetter App to your Smartphone for easiest access or use the Webapp.
If you develop another condition select your new condition from within the app and it will be added to your account.
The app will also connect you to your local; treatment, healthcare providers or support services, if needed, such as Physiotherapy.
Referral following an hospital appointment
Requests for referrals/ further investigations/ medication following hospital appointment – please provide copies of discharge/clinic letters to our reception team and these can be normally arranged without seeing a GP.
Accessing Sexual Health and reproductive Health Care in Southwark
You can of course book an appointment with a clinician at our surgery to discuss any aspect of sexual or reproductive health. However there are other options available too:
For <25 yrs old:
- Sexual health clinic provision for <25 yrs old at the HYP website
For patients of any age:
You can search all types of sexual health services available (including PEP and reproductive health) at SXT Sexual Health Services.
Our closest sexual health clinic is Burrell Street, please click the link for directions, opening times and how to book a slot.
For home STI testing, regular and emergency contraception; Southwark residents are able to access free NHS sexual health services online from Sexual Health London.
The Urgent Care Centre at Guy’s Hospital is an alternative to the emergency department (A&E) department for a range of minor injuries and urgent medical problems. It is a walk-in NHS service for patients whose condition is urgent enough that they cannot wait for the next GP appointment (usually within 48 hours) but who do not need emergency treatment at the A&E. The unit will usually treat patients with less serious injuries more quickly than the A&E. They treat minor injuries and illnesses, these include: broken bones, bites, burns and scalds, infections, minor illnesses in children and adults including fever, rashes, sprains, wounds.
Southwark Wellbeing Hub Directory
The Southwark Wellbeing Hub directory has over 800 services that are based in and/or serve the borough of Southwark. It is a tool to help you find the support that best fits your needs.