The easiest and quickest way to find out the length of waiting time is via the NHS My Planned care NHS that was launched to enable patients to see how long the average wait time for treatment is at hospitals across England.
This is to help manage patient expectations when being referred for treatment. When your referral is received by the hospital from us, the Consultant’s team read it and prioritise how soon you are seen.
Please DO NOT contact the practice, we have no influence over this, it’s the Consultant’s view. We do find it difficult to manage calls from patients asking us but unfortunately we have no idea where you are on the hospitals waiting list.
To access the website information go to then choose the hospital where you have been referred and you can then view the average waiting times.
If you are experiencing problems with your Guys and St Thomas or Kings hospital appointment and the hospital service reception (first resource) is unable to help please escalate to the Patient Advice and Liaison Service PALS
Phone: 020 7188 8801
Email: [email protected]
You may get an answering machine if the team is busy or if the office is closed. Please leave a message and they will return your call as soon as possible