Changes to Urgent Appointments from 1st April

From 1st April 2025, we will no longer offer same-day urgent appointments at New Mill Street Surgery without clinical triage, due to service demand. We are introducing an urgent total triage system. Patients requesting an urgent appointment must provide information relating to their urgent health concern using our online form.

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white blue and orange medication pill

Important Information About NHS Prescriptions

If you choose to see a private doctor, any prescriptions they issue are private. It is not expected that your NHS GP will automatically convert a private prescription into an NHS prescription. Your NHS GP is responsible for your care within the NHS and will only prescribe medication that is clinically appropriate, in line with

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Change of Online Consultation Service

Please note, as of 15 February, the online consultation service available to The New Mill Street Surgery will change from Ask First to AccurX triage.   AccurX Triage is a communication software which enables The New Mill Street Surgery to contact patients via SMS, email and the NHS App – all to give you better

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Staff Updates

Farewell The New Mill Street Surgery Team and Quay Health Solutions are sad to say goodbye to Dr Nardelli who will be returning to Rome, Italy, as of Thursday 23 November 2023. Dr Nardelli has worked at The New Mill Street Surgery since 3 May 2022 as Lead GP and has helped to grow and

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Decorators

The New Mill Street Surgery is due a new lick of paint and we hope to have this completed before the end of 2023. All rooms will be decorated and we intend to manage this with no disruption to service, however, it may be a little noisy and busy in the practice. If you have

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Services

Want to keep an eye on your blood pressure? We have a blood pressure machine in reception for you to use at your leisure, simply turn up and use the machine. Your blood pressure reading will automatically print onto a slip which you can hand to reception, along with your details, for them to record

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Introducing Swiftqueue, the new blood test online booking system

Patients will soon be able to book blood tests online using Swiftqueue. The new online booking system for patients in Lambeth and Southwark goes live in August 2023. Swiftqueue allows patients to see live appointment availability and make a booking at a convenient time and location of their choice. This will improve patient flow, minimise wait

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Do we have your up to date mobile number?

Register for the Text Reminder Service You can now register to receive information by text message on your phone regarding appointments and health care.  To register for this service please complete our communication consent form. No identification is required for this service. If more than one person shares the use of the mobile phone number given

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