Changes to Urgent Appointments from 1st April

From 1st April 2025, we will no longer offer same-day urgent appointments at New Mill Street Surgery without clinical triage, due to service demand. We are introducing an urgent total triage system. Patients requesting an urgent appointment must provide information relating to their urgent health concern using our online form.

Clinical Governance

Clinical governance is the system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which clinical excellence will flourish.

Clinical governance encompasses quality assurance, quality improvement and risk & incident management.