If you’ve encountered healthcare recently, either as a patient yourself or as a carer or friend of another patient, we would like to hear about your experience. Your story will be handled confidentially by the non-profit service, Patient Opinion, and may appear (without your name) on their website. Patient Opinion asks the Health Service to respond to the feedback you share, but does not reveal your identity.
Changes to Urgent Appointments from 1st April
From 1st April 2025, we will no longer offer same-day urgent appointments at New Mill Street Surgery without clinical triage, due to service demand. We are introducing an urgent total triage system. Patients requesting an urgent appointment must provide information relating to their urgent health concern using our online form.