Changes to Urgent Appointments from 1st April

From 1st April 2025, we will no longer offer same-day urgent appointments at New Mill Street Surgery without clinical triage, due to service demand. We are introducing an urgent total triage system. Patients requesting an urgent appointment must provide information relating to their urgent health concern using our online form.

Enhanced Access Service

8.00am to 8.00pm GP Access 7 days a week for residents in North Southwark.

We work with other local practices and our GP Federation (Quay Health Solutions CIC), to provide access to a doctor 7 days a week at a central hub location in North Southwark.

In the event that New Mill Street Surgery is unable to provide you with an appointment due to the availability of clinical staff we may offer you an appointment at our Enhanced Access service. This is not a walk-in service. 

The Enhanced Access service is an extension of your GP practice providing GP and nurse appointments for patients in north Southwark. With your consent, any doctor or nurse you see can access your healthcare record to ensure they can offer the right treatment.

For some patients with more complex needs, it is more suitable to be seen at your own practice. You will need to agree to share your medical records with the hub on arrival.

Enhanced Access is based at Spa Medical Centre
50 Old Jamaica Rd
London
SE16 4BL