Changes to Urgent Appointments from 1st April

From 1st April 2025, we will no longer offer same-day urgent appointments at New Mill Street Surgery without clinical triage, due to service demand. We are introducing an urgent total triage system. Patients requesting an urgent appointment must provide information relating to their urgent health concern using our online form.

Need help with a non-urgent medical or admin request? Contact us online.

Welcome to New Mill Street

Safe Surgeries

The New Mill Street surgery is a General Practice open to all patients living within our Practice boundary within Southwark.

We provide Primary Care services for the diagnosis and prevention of disease and help patients manage their health and prevent illness.

Our dedicated team are here to treat minor ailments as well as provide specialist management of long-term conditions, we provide clinics covering a wide range of healthcare issues.

Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter – reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments and prescriptions.

NHS App displayed on mobile phone
NHS LGBTQ+

At New Mill Street we understand that being an LGBTQ patient can sometimes present unique challenges to your physical and mental health.

We’re here to help make it easier for you to manage your healthcare needs, by giving you access to the services and the emotional support you need to stay happy and healthy.

All of our staff uphold our core values of inclusivity and openness. They all take part in diversity training, so we’re confident you’ll feel comfortable with any one of our clinicians.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Health A-Z

Guide to conditions, symptoms & treatments

Live Well

Advice, tips and tools for health & wellbeing

Medicines Guide

How medicine works & possible side effects

Find NHS Services

Find the service you need and book online.